Cargo Network Automation Officer

About Your Job:

As a Cargo Network Automation Officer you will manage the smooth functioning of the Cargo Automation system CROAMIS across the QR network.

You will coordinate with other departments on system related issues to ensure our stations and customers get uninterrupted service 24 hours a day.

Accountability :


  • Ensure all System Master like schedules, customers and user data is monitored and maintained to date.
  • Ensure the quality of data is updated correctly by all online and offline stations.
  • Support the Cargo Network to ensure CROAMIS is working as desired.
  • Record and coordinate with the QR IT on all system issues and schedule the fixes in a timely manner.
  • Control, monitor and measuring the system processes. You will repost results and take suitable corrective action for continual system improvement.
  • Monitor and manage the outstation queues and other system SLA’s. Take appropriate actions to ensure compliance by stations.


  • Continuous coordination with regard to airline cargo IT systems worldwide.
  • Responsibility for overall implementation of cargo system worldwide.
  • Ensure the outstation staff as well as HDQ staff are aware of the functionalities on the system. Suggest trainings if required to the Training dept.
  • Actively involved in trouble shooting and guiding staff with regard to cargo system.
  • Continuously monitor and develop the system further to meet business demands and needs.

About You:

You must be holding a Bachelor Degree (preferably in IT) from a recognized University with a minimum of 4 years of Airline related work experience.

It is essential that you have knowledge of Airline EDI automation systems, Cargo reservations system & rating trainings.  Good communication skills is vital.

Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate

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